Solutions 2006 | Las Vegas
 
Business School Perspectives
This blog features Professor John Webster of Dakota State University. Professor Webster will blog about what's going on at the Hyperion Solutions conference (April 23-26, 2006 in Las Vegas, Nevada) and and how (and why) BPM will become more important to academia in the coming years. For other views of Solutions, see these related blogs:
  • Technology and Innovation, featuring George Spofford, Distinguished Software Engineer, Hyperion
  • BPM Visionaries, featuring Howard Dresner, Hyperion Chief Strategy Officer; Frank Buytendijk, Hyperion Vice President, Corporate Strategy; and Cindi Howson, Industry Analyst and President of ASK.
For more information about Hyperion products and services, visit the Hyperion web site and the Hyperion Developer Network.
 

Wednesday, April 26, 2006

The Hot Tub… Kenny the Dorm Guy & SQR

I thought I had seen it all… thirteen years in higher education… three years as a Resident Assistant…two summers as a Dorm Director… every conceivable cooking device on the planet… and then I was introduced to Kenny the Dorm Guy… I stand in awe.

Like most, when I was in college my roommate Rocky and I had our own stash of appliances… cause guys got to eat… right? Besides how was Rocky “the mooch” going to heat my Chunky Soup? Yep, twenty-five years later and I’m all over him for stealing my grub.

Anyway… I thought I had seen it all… until Kenny the Dorm Guy. Seems at his school… the name of which only session attendees know… not only do they have to deal with idiots like Rocky who dream of being the next Iron Chef America by using a yard sale coffee pot to make bouillabaisse… but now they got to deal with Emeril….BAM!... kick it up a notch…

Microwave… nothing but a chicken wing

Cappuccino maker…. foam in the wind.

Try an honest to goodness… power pump chugging… fully heated… 4 person hot tub! That’s right. During an inspection Kenny found a hot tub. But, to give credit where credits due they did have it covered in newspapers and such… undergraduate camouflage. It appears that on the list of forbidden items hot tubs are not mentioned… although I do understand the school is claiming it comes under the ‘other’ category.

What’s this got to do with the conference… it’s one of the benefits of attending user sessions… where you don’t get a slick pitches… you get life in the trenches… or in this case the dormitory.

However this is not the end of story…

It seems his school has an extremely busy staff of inspectors.... repair people… and a very challenge and time consuming task… making sure that dorm rooms are up to snuff for fire codes and readied for the next occupants. Well… challenging and time consuming until a grassroots use of their Hyperion application yielded a series of SQR forms for their inspectors to use during their rounds. Add tablet PC technology… and hat use to be a multi-week process has been reduced to a few days.

Now… while some may ‘rain on this parade’ and ask why not use another tool… I applaude them. Their story is one of genius… taking disparate systems… existing software… and tying it all together… on their own. The only cost to the school was the salary of the programmer… who was already doing a full time gig in maintenance.

Here’s my point… what Kenny and his group did was not rocket science… it was better it was financial brilliance. And believe me… all of us could take a cue from them. How many time consuming… labor intensive… projects currently exist on our campus that could be automated using existing software?

I’m betting Hyperion would be happy to brainstorm with you about them… they’re that kind of company. You see by assisting you in greater utilization of your products everyone wins.

You automate processes… reduce labor… lower costs… maybe even do a presentation at a conference next year and they get a happier customer and Karma… ask Earl about Karma.

Think about it… what hurts now… what’s clunky… what’s a constant source of conversation at meetings? Don’t know… ask your executive leadership team… they know.

Trust me on this one. When you find them… write ‘em up… give Hyperion a call… then bust a move all over it.

In the meantime… if you can top Kenny and the hot tub let me know… I am sure everyone would like to hear your story.


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